Last updated: April 3, 2026
This Privacy Policy explains how PRIMEWAVE SHIP MANAGEMENT PRIVATE LIMITED, a company incorporated under the laws of India (“Company”, “we”, “us”, or “our”), collects, uses, stores, discloses, and protects personal data... We are committed to complying with the Digital Personal Data Protection Act, 2023 (“DPDP Act”), and other applicable Indian laws.
1. SCOPE OF THIS POLICY
This Policy applies to our activities related to:
- Ship Management Services
- Freight Forwarding and Logistics
- Shipping Agency Operations
- Crewing and Manning Services
- Technical Support and Maintenance
- Any other related maritime services provided by Primewave
2. PERSONAL DATA WE COLLECT
Identity and Contact Data
- Name, address, email address, phone number
- Government-issued identification (for crewing/legal requirements)
- Professional qualifications and employment history
Business and Operational Data
- Vessel details and operational logs
- Supplier and vendor information
- Financial transaction details (for billing/payment)
Technical Data
- IP address, browser type, and operating system
- Device information and usage patterns on our digital platforms
- Location data (where relevant for logistics services)
3. PURPOSE OF PROCESSING
We process your personal data for the following purposes:
- Providing and managing our maritime and logistics services
- Facilitating crewing and manning operations
- Ensuring maritime safety and regulatory compliance
- Processing payments and managing financial records
- Communicating with clients, partners, and employees
- Improving our services and developing new solutions
- Protecting against fraud and ensuring cyber security
4. LAWFUL BASIS FOR PROCESSING
Our processing of personal data is based on:
- Consent: Where you have given clear consent for us to process your data
- Contract: Where processing is necessary for a contract we have with you
- Legal Obligation: Where processing is necessary for us to comply with the law
- Legitimate Interests: Where processing is necessary for our legitimate business interests
5. DISCLOSURE OF PERSONAL DATA
- Affiliated companies and partners within the maritime network
- Third-party service providers (IT, financial, legal)
- Regulatory bodies and government authorities (as required by law)
- Port authorities and customs officials
We ensure that all third parties respect the security of your personal data and treat it in accordance with the law.
6. CROSS-BORDER TRANSFERS
Due to the global nature of shipping, your data may be transferred to and processed in countries outside of India. We implement appropriate safeguards to ensure that your personal data remains protected regardless of where it is processed.
All international transfers of personal data are conducted in compliance with the DPDP Act and other applicable cross-border data transfer regulations.
7. DATA RETENTION
- We retain personal data only for as long as necessary to fulfill the purposes for which it was collected.
- Retention periods depend on legal, regulatory, and operational requirements.
- Once data is no longer needed, it is securely deleted or anonymized.
Specific retention periods are determined based on the type of data and the nature of the service provided.
8. DATA SECURITY
- Implementation of technical and organizational security measures
- Encryption of sensitive data during transit and at rest
- Regular security audits and vulnerability assessments
- Access controls and authentication protocols
While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the Internet is 100% secure.
9. RIGHTS OF DATA PRINCIPALS
- Right to access and confirm details of processing
- Right to correction and erasure of personal data
- Right to withdraw consent at any time
- Right to grievance redressal
To exercise any of these rights, please contact our Data Protection Officer using the details provided below.
11. THIRD-PARTY LINKS
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any website you visit.
12. CHANGES TO THIS POLICY
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date at the top.
You are advised to review this Privacy Policy periodically for any changes.
13. CONTACT DETAILS
For questions or concerns about this Privacy Policy or our data practices, please contact us at:
PRIMEWAVE SHIP MANAGEMENT PRIVATE LIMITED
Email: info@primewaveship.com